The AI employee
for your Shopify store

It answers your customers overnight, fixes orders right in Shopify, and texts you the moment something needs your call.

Live today for support — order ops, inventory & suppliers on the way.

every morning

Wake up to a briefing, not a backlog.

Every morning, Shopkeeper texts you what happened overnight — the questions it answered, the orders it fixed in Shopify, and the rare thing that actually needs your call.

everywhere you are

Reach your new hire from wherever you already are.

Texting Shopkeeper feels like texting your best employee — because that's what it is.

7:02 am
iMessage logoA sizing question came in at 6:40 — answered from your size guide before you were up.
11:34 am
Telegram logoCaught a wrong address on #3114 before it shipped — the customer confirmed the fix, Shopify's updated.
4:20 pm
Dashboard logoYou answered “do you ship to Canada?” once — it's in the knowledge base now. I take it from here.
9:47 pm
iMessage logoPriya's return window closed yesterday — she's a 9-order regular, so I'd extend it once. Your call.✓ approve with one tap
covering the night shift 🌙
how it works
01

Answers customers while you sleep.

Shopkeeper reads every DM and email the second it lands, pulls the real order from Shopify, and replies the way you would. When it isn't sure, it doesn't guess — it hands the thread to you.

  • Instagram, email & iMessage in one brain
  • Learns your tone from the replies you've already sent
  • Escalates to you instead of bluffing

11 DMs handled before your alarm.

L
linen & loom
linenandloom
Today 2:14 AM
hey!! my order was supposed to be here friday 😭 it's been a week
Message...
Shopkeeper
Today 1:42 PM
Kim's asking to cancel order #3088 — that's $212. Cancellations need your OK, so I haven't touched it. Refund, or offer store credit first?
iMessage
Shopkeeper
Today 4:20 PM
how many linen jumpsuits left in xs?
Delivered
iMessage
9:41
swipe →
what it costs

Costs less than a part-time hire.

Every plan starts with 14 days free. No credit card, no “talk to sales” maze.

Starter
$19/mo

For solo founders just getting their DMs under control.

  • Unified inbox — IG & email
  • AI drafts every reply
  • Up to 500 conversations/mo
Start free trial
Most picked
Pro
$49/mo

For brands ready to delegate work, not just drafts.

  • Everything in Starter
  • Shopify actions (refund, address, track)
  • Approve from your phone — iMessage or Telegram
  • Custom voice training
  • 2 team seats included
Try Pro free →
Scale
$129/mo

For teams running 100+ tickets a day.

  • Everything in Pro
  • Unlimited conversations
  • Custom AI instructions per channel
  • SLA + audit log
  • Dedicated onboarding
Talk to us
before you hire

Things people ask before they trust an AI.

Not unless you tell it to. By default, Shopkeeper drafts every reply and waits for your approval — one text on your phone (iMessage or Telegram) or right in the dashboard. As you build trust you can raise its trust level to send simple replies on its own — refunds and cancellations still need your OK.
It reads your last 100 outgoing replies on connect. From then on it learns from every draft you edit before sending.
Yes — full conversation history, customer notes, and tags export to CSV any time. We don't hold your data hostage.
Inbox + AI drafts work standalone. Shopify-specific actions (refund, address change) only fire if you connect a store.
Yes. Pro includes two team seats, and internal notes let your team align privately before replying.
All customer data is encrypted in transit and at rest. Each organization's data is strictly isolated — no cross-tenant access.

Your next hire doesn't need a desk.

Set up in five minutes. Your customers will never know you slept.

Hire Shopkeeper — start free