Shopkeeper answers your customers and does the work in Shopify. Give it instructions from iMessage or the dashboard.
Order updated in Shopify
Text the discount and end date. Shopkeeper creates the automatic discount in Shopify and tells you when it’s live.
Shopkeeper
Today 9:14 AM
Take 15% off the whole store through Sunday night.
Done — 15% off the whole store through Sunday night.
Instagram, email, or chat on your store: Shopkeeper reads the thread, checks Shopify, and sends you anything that needs a yes.
Shoppers ask where their order is. Shopkeeper looks it up in Shopify and replies with the status.
Get a text each morning with what Shopkeeper did and what needs you. Add sales and low-stock updates if you want them, then reply to ask a question or settle a decision.
Since your last briefing: 12 customer replies sent and 2 order changes completed after your approval.
One decision is waiting: Riley wants to change the address on #3107 before it ships.
Sales: 8 orders, $624 in revenue.
Low stock: Linen Pant, Oat / M, 3 left.
A short text each morning: what got done and what’s waiting on you.
Orders and revenue since your last briefing, and how that compares with last week.
Set a threshold and get flagged when a variant drops to it.
Join the waitlist to hear when early access opens.
Both plans include everything: the customer inbox, texting your shopkeeper over iMessage, Shopify actions, store memory, and briefings. They differ only in conversations and seats.
Starter
For one person answering their own messages.
Pro
For a store past 500 a month, or a second person on the inbox.
A conversation is a new customer thread opened in the calendar month, however long it runs. Your own messages to Shopkeeper don’t count.
Your Shopify login is encrypted before it’s stored. Your customers’ addresses never touch another merchant’s account. You can download all of it.
Another store using Shopkeeper can’t see your customers or your orders.
Your Shopify and Instagram logins are encrypted before they’re stored.
What it proposed, what you approved, and what happened. All still readable.
Store and customer data downloads as JSON. Action history downloads as CSV.
The full details are in the Privacy Policy.
You can give it work directly through iMessage or the dashboard: look up a customer, check stock, edit an eligible order, run a timed sale, change a variant’s price, or email a customer. Answering customer messages is part of the same product.
Only if you allow it. In Draft only, every reply waits for your review. In Ask first, the default, routine information replies can go out on their own, while order changes, money, and exceptions wait for you.
No. Everything works from the dashboard: give it work, review proposed actions, and answer its questions. Linking iMessage lets you do the same from your phone, and get the daily briefing there.
It can still read your channels and reply using the rules you give it. But refunds, address changes, and exchanges need Shopify. Without it, there’s no order to fix.
Yes. Store and customer data downloads as JSON, and your action history as CSV. Other stores can’t see your customers or orders. The Privacy Policy and Security page explain how logins and isolation work.
Shopkeeper is in development. Join the waitlist and be first to hear when early access opens.
